The mainstream media should engage more with true experts and end the conceit that journalists hold any special authority, says managing editor David Donovan.
“…how did we get to the point where it seems entirely natural for the Australian Broadcasting Corporation to describe political journalists appearing on its air as “The Insiders?” Don’t you think that’s a little strange? I do. Promoting journalists as insiders in front of the outsiders, the viewers, the electorate… this is a clue to what’s broken about political coverage in the US and Australia. Here’s how I would summarise it: things are out of alignment. Journalists are identifying with the wrong people. Therefore the kind of work they are doing is not as useful as we need it to be.”
~ Professor Jay Rosen, Melbourne Writers Festival, 2011
IF THERE IS ONE THING that grates on me, it’s high profile journalists interviewing other celebrity journalists to garner their “expert” opinions on current events. In my view, journalists have no special expertise, and their opinions should be given no more weight than any other unqualified observer.
I applaud, of course, working journalists speaking to other journalists to report the news – for example, a live cross to a war zone, or a throw to a breaking news event – as journalism should be primarily about news. What it shouldn’t devolve to is a chitchat session between poorly qualified commentators.
You see it all the time, especially on the public broadcaster. ABC’s The Drum, for instance, primarily invites journalists on to chew the fat with other journalists, with the occasional retired politician and “think tank” spin doctor thrown in for a little light relief. And my detailed study earlier this year into ABC’s Q&A programme showed that journalists are the second most frequent profession to be found on the show after politicians with, depressingly, lobbyists coming in third.

(As at 19/3/12)
On one level, it is easy to grasp why celebrity journalists may be seen as good “talent” by producers ― they are trained communicators, often quick on their feet, and have a popular public profile. The problem is, journalists are not really experts; except, perhaps, in their own profession ― reporting and communication. An expert is someone who has deep expert knowledge on a subject ― gained through years of academic research, or working in a particular field. Journalists, as a general rule, don’t have this; only a vanishingly small proportion of journalists are masters in an arena outside the media.
In fact, as generalist observers, journalists could be regarded as being almost the opposite of experts. They are closer to journeyman Jacks and Jills of trades and professions they have never actively practiced. If you consider that a typical journalistic career might involve going straight from school to university; doing internships at mainstream publications; finding a job, with good fortune, on a small regional publication; doing various rounds and gradually working up the media food chain ― then it’s a given that the typical journalist is likely to have next to no “real world” life experience outside the rarefied environment of the media industry.
In case you think I’m having a go at journalists, think again. I like journalists; I am one myself, and a proud member of the MEAA. Most journos I know are decent intelligent people, with strong ethical standards, working hard in an increasingly challenging environment. The good ones are brilliantly able to encapsulate an event. As a pretty mediocre former spokesperson, I am consistently in awe of television and radio journalists’ ability to speak eloquently and well in a live cross from the studio, and be able to concisely and flawlessly capture the developments in, say, a war-zone amidst bombs, bullets and shrapnel. And I get great pleasure in reading the taut, economical writing found in a great many quality Australian publications.
No, I have no problem with journalists and, in fact, I reckon Australia produces some of the better reporters in the world. I stand proudly with our dwindling stock of mainstream news hounds, as they try to ferret out the facts with dwindling resources, while working in the shadow of an ever looming axe.
What I’m not particularly interested in is when journalists move beyond their remit to offer their often amateurish, frequently half-formed, opinions about current events. I really don’t want to be switching on The Drum to see Joe Hildebrand assertively expounding upon his paper-thin understanding of political events, or economics, or foreign affairs, when I could be hearing the incomparably more profound insights of, say, Professor John Warhurst, the eminent ANU political scientist, who has over 40 years experience in his field, including decades as a columnist for the Canberra Times. But, you will never see him on The Drum or Q&A (you can get a sense why here).
This is not to say that I think journalists, or anyone else, should be prevented from offering their opinions. No, I am totally relaxed about Joe Hildebrand carrying on writing his occasionally even close to amusing smackdowns of hipsters, Julia Gillard and the carbon tax for his employer, The Daily Telegraph — and if they are happy to continue publishing his views, well, good luck to him.
But here’s the rub: since Joe already has a substantial platform to amplify his views to the world, and is not an expert in any particular field, what is the justification for the ABC to provide him yet another pulpit to spout his skewed analysis on Q&A, The Drum or any of its other shows. Frankly, Joe’s opinions – and, indeed, all other journalists’ – are no more worthy of a place on the public broadcaster than your’s, mine, or those of the bloke behind the counter at the local bottle-shop ― and maybe even less so.
Maybe less so, because celebrity journalists, like Joe, are high-income earners and celebrities in their own right; as such, they probably spend much of their time brushing shoulders with the rich, the powerful, the well-connected, the influential, the media elite ― in other words, they lead a highly exceptional existence. Would such a life provide someone with a more grounded and rounded perspective than someone who lives one that is far more humble? I sincerely doubt it. If anything, it is far more likely to foster an attitude of entitlement, arrogance and superiority.
I said before that celebrity journalists could be seen as good “talent” because they are skilled communicators and already have a public profile. Indeed, this was effectively what the producers of Q&A told me they were looking for when I asked them why they favoured the same small set of guests week in, week out. This sounds plausible and I’m sure this is part of the reason journalists like interviewing other journalists. However, I strongly suspect the far more compelling reason is that high profile journalists genuinely do regard the views of themselves and their “class” as being far more authoritative and intelligent than those coming from outside their tiny cloistered clique.
Tim Dunlop explained the received wisdom of the dominant elite on ABC Online last week:
It is pretty much a given in professional political circles that ordinary people, the voters, are disengaged from politics, that they sit somewhere on a continuum between “too occupied with other matters in their life to care” and “openly hostile to the circus that is Federal Parliament”.
Whether this is true or not almost doesn’t matter. Once it takes hold in the minds of reporters, editors, politicians, advisers and others in the political class, it pretty much becomes self-fulfilling.
This attitude was even more concisely expressed in a headline in Crikey, in a piece about the disconnect between mainstream media and social media over the import of Julia Gillard’s speech: Press Gallery vs The Peanut Gallery. The presumption made by our media aristocracy is that only “Insiders” like themselves have the skills and “savvy” to place political matters in their proper “context” (which seems to be that politics is a blood sport in which they score and referee, while the “peanut gallery” sit quietly in the wings, watching on in dull bovine awe).
Of course, as the social and independent media campaign against Alan Jones showed, along with the Fifth Estate’s rebuff of the press gallery’s carbon copy misreporting of Julia Gillard’s speech, the establishment media’s gatekeeper role is under threat — for the barbarians are at the gates.
Added confirmation that legacy media tends to ignore the views of the non-elites comes from looking at its own usage of social media. If we look at Twitter, it seems that, for the majority of superstar reporters, the views of ordinary people are simply not worth knowing. While representatives of Crikey‘s “peanut gallery” mostly tend to return the favour and follow back those who follow them, Australia’s haughty hackus majesticus (with a few exceptions) typically only follow other members of the same, or similar, species.
To demonstrate, let’s examine the Twitter behaviour of a small sample of some of the “bigger” names in Australian journalism, selected purely at random. ABC 7.30 presenter Leigh Sales, for instance, is followed by a staggering 45,000 people on Twitter. However, she follows less than 300 people ― mostly mainstream journalists, along with a few celebrities, politicians and other high profile figures. Presenter of the ABC’s influential PM programme, veteran journalist Mark Colvin, has a healthy following of more than 30,000, yet follows only 2,000 individuals ― mostly mainstream journalists. Phil Coorey, the Sydney Morning Herald’s chief political correspondent, has almost 9,000 followers, but he follows a mere 200 or so media and political hacks. Similarly, Crikey‘s Bernard Keane (17,619 followers, 330 following); The Australian / Sky News’ Peter van Onselen (10,246 / 74); Channel Ten’s Paul Bongiorno (9,596 / 353); ABC’s Jonathan Green (15,091 / 1,439); The Age‘s Michelle Grattan (26,723 / 177); and ABC Radio National Breakfast‘s Fran Kelly (12,190 / 7). (As mentioned, you can find the rare exceptions, such as Crikey‘s canine of the people ― cartoonist First Dog on the Moon (16,703 / 12,508).

Knowing all this, is it any wonder the Canberra Press Gallery has become an echo chamber of reaffirmation, appreciation and mutual self-congratulation ― when all they seem to be reading is each another. Meanwhile, out in the real world, people are reaching out for an increasing variety of voices beyond the old media ― like IA and many other excellent alternatives. The gulf between the attitudes of the elite and those of the masses is vast and growing.
Of course, individuals can follow whoever they want and, I don’t know, perhaps these journalists might argue that they use Twitter as a resource − to keep up with breaking news − and that regular people might litter their Twitter feed such that they might miss important nuggets of information. Well, maybe, but you would think that people in the media would be somewhat interested in the views of their own audience, and look at it as a way to better understand the society, or to find compelling stories from outside the mainstream ― it does happen. But the “Insiders” I’ve perused don’t show any evidence of interest in even doing that ― the views and news of the ordinary folk seem to be of no concern to them at all.
Which is really why high profile journalists prefer to interview other celebrity journalists ― because they see the hoi polloi as ill-informed, disengaged and incapable of putting political matters in “context”. As such, they may be safely ignored and, moreover, must be told what to believe. The acute irony, however, is that celebrity journalists are, in reality, not only not experts ― they most likely get their information and viewpoints from a narrower, and more biased, range of sources than many of the people they presume to educate. And, in a last bitter twist, these pseudo experts take up the airtime that should be offered to real experts, such as scientists and academics, because a conceited journalistic elite regard them as less worthy of airtime than themselves ― perhaps due to their lack of celebrity.
The mainstream media, if it wants to arrest its slide, and the palpable anger towards it from an increasingly alienated public, should stop seeing themselves as “Insiders”, and identifying with the newsmakers, and start focussing on the people who rely on them ― the people who consume their news.
If they don’t catch on soon, the writing is surely on the wall for what remains of Australia’s mainstream media.

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14 Comments
My new piece about the echo chamber that passes for informed commentary in #AusMedia these days: http://t.co/hxz7PGXe #mediafail
RT @independentaus: The echo chamber: journalists interviewing other journalists http://t.co/HfcjuxKg
One of the few exceptional journalists today is Paul McGeough and his expertise as a foreign correspondent is after spending decades in war zones, sitting down with the people he writes about, putting himself in harms way to tell the story and going to the most extraordinary lengths to get his story.
In 2005 I received an email from one of the Woomera lawyers – it was Paul McGeough in Kabul claiming to have evidence that the government were well aware the Bakhtiyari family were from Afghanistan and deported them anyway.
I was asked to write to Paul and offer my services which I did. He wrote back “that’s nice dear, but I need a lawyer”. At the end of the story with several calls from Kabul and Dubai, 148 emails with dozens of documents sent and analysed the story McGeough wrote was so damn good Robert Fisk complemented me on my assistance a few days later, the senate apologised to the family, SBS and Prospero films made a documentary about it, and McGeough ended up telling me he was glad he didn’t bother with the lawyers.
Even the best can be uppity but McGeough is one of the nicest most decent human beings I have ever been honoured to tell a story with and eventually dine with.
I also supplied him with information when Akram Al Masri was hunted down and gunned down like a dog in Gaza after we jailed and deported him.
ON the other hand it took almost a decade for any journalist to take up the story of the Indonesians’ illegally jailed as people smugglers and tortured in adult prisons.
NOne have ever apologised to the kids they could have saved this terrible trauma and I sent the details and story to every senior journalist in the country, most tell me that the law is just my opinion yet the children are no longer being charged and are suing the country for compensation.
I found the story of Australia jailing Australian’s in one small senae question on notice, that became a massive scandal in the end but it took some time for anyone to bother – we will be paying compensation for years to come.
The most irritating part of today’s media can be seen in the SMAGE today – everyone is analsying a poll as if it was the gospel sent down from table mount on stone tablets instead of the opinion of a few hundred people .
I am sure the journalists will disagree with you about knowing how real people think, after all every 3 years they trot out a group of “swinging voters”. This group always contains the “pensioner living on the edge”, “the battler western suburbs traditional family of husband, wife and 2.5 kids” and a couple of “young professionals”.
See the formula, the journalists have at the ready, has worked for years, so the journalist know that these newfangled social media types are not representative and hence not to be considered. relevant.
Very illuminating to see their response to the question on the IPA. Their excuse of the ‘ability to engage in lively debate’ isn’t far removed from the reason contestants are chosen to appear on Big Brother or X-Factor.
But Q&A is surely a program that is mean to be a bit more than entertainment.
Propaganda has become so refined those dispensing it are now oblivious to their role.
What a shocker that Q+A email is. Even their emails have a ‘don’t tell us, we’ll tell you’ arrogance. Question after question was answered with a stock reply. It demonstrates a deliberate intention not to engage with the public. This must be Q+A policy.
Could be worse.
You could be getting all your news and analysis from cabbies.
Although, I reckon most cabbie’s opinions are probably better based than Joe Hildebrand’s.
Well said and timely.
Much of the mainstream media has no desire or intention to explicate news. As John Quiggin says The Australian is not a newspaper, it’s a (partisan) blog: http://johnquiggin.com/2012/10/17/the-oz-is-not-a-newspaper/
But it is going to take a lot of energy and inspiration to counter the corrupted media. Independent Australia helps but possibly there needs to be some syndication between like minded enterprises so that a broader coverage is available each day. I also recommend http://loonpond.blogspot.com.au/ for it’s derisive comments on the commentariat.
I’ve found some IPA articles on the ABC to be quite good and I know would draw threat of hell and brimstone from what I see as the worst part of establishment. Some articles also seem to be structured to invite comment and debate on the matter that can have no good effect on establishments heirachy .
Then again the top fishes for the way to go to pass their ills. Map out a plan with all answers to the ready. Test the waters for opposition before stepping in.
Excellent article, David. I for one am heartily sick of ill-informed journalists holding forth as experts on any number of subjects.
Yes, excellent idea that we could be more informed if we heard a wider range of profession voices. You mention John Warhurst, but a similarly emminent person is Dr. Graeme Pearman former Chief of CSIRO’s Atmospheric Research, and a reviewer for the IPCC. Dr Pearman spoke at the Port Phillip Conservation Council (PPCC) AGM yesterday – a tiny little marginalised group with no resources. But Dr Pearman has a very interesting message and I am sure he would love to have more opportunities to present on the mainstream media, and I am absolutely certain it would more valuable (and is more urgent) than what is discussed on most Drum or Q&A sessions.
In relation to this Jenny Warfe of the PPCC has been actively campaigning and educating the public on the effects of Port Phillip Bay Dredging for years, but you very rarely ever to get to hear her mentioned in the press, you are much more likely to hear the opinion of a property developer supporting the development of a container port in Ramsar Listed environmental area: http://www.theage.com.au/victoria/government-urged-to-consider-secret-bay-west-option-for-port-20120903-25amq.html
Are we not blessed ?–as we hunger for righteous intellectual political debate.
To have the journo’s journalist –Piers Akerman– to bring fair play and unbiased clarity
(week in weekout)to the workings and mechanics australian federal parlimentary system (as seen through the eyes and mind of Rupert)
Couldn’t agree more. Decades of having RN as aural wallpaper have gone because I’m so tired of hearing the same voices (even when I agree with them), I’m down to the Weekend Oz (still bought because… it used to take me days to read, now it takes a couple of hours as I pass over the predictable, even treasonous, bagging of the Government), and the Weekend West (for the TV guide). ABC news programs don’t ask the questions I want the answers to, more interested in trying to force interviewees into an embarrassing admission of whatever the interviewer feels is the issue of the day. My contribution, via letters to the editor pages, is thwarted in the local papers but welcomed in international publications (e.g., Guardian Weekly). We are indeed badly served
This article hits the nail on the head, David.
I know quite a few journos. Many have a commitment to investigating and producing a well written story. Others, realising that they have no particular talent, see journalism as their only path to celebrity status.
Perhaps we in the social media should report on the media Parliaments taking place in such programs as Q&A or Insiders, and make sure we maintain ‘context’. “Context” is important as we don’t want to go overboard with one of the inflamed speeches given to us by, say Piers Ackermann. We should play these down, even if they get over 3 million hits on Utube.
Also we should rate some subtle radio debates such as those between Michelle Grattan and Fran Kelly. In fact, the politicians are merely props in this new political paradigm provided to us by these media celebs. As for the new frontier of reality TV, you can forget Big Brother or Jamie Oliver, when you observe get Annabel Crabbe taking that ground.
[...] the relationship most mainstream journalists have with social media users is either to ignore us (check out managing editor David Donovan’s analysis of how few people well known journalists follow on Twitter), or they’re openly hostile to us [...]